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Quality Commitment

ISO9001:2000 certified by BVQI

SBE has been an ISO certified supplier of communications products since 1991. In December 2001, the company achieved certification to the internationally recognized ISO9001: 2000 Standard. Our Quality Management System was developed according to the following eight business management principles, on which the quality management standards of ISO9001: 2000 are based.

  1. Customer Focus
    Increase revenue and market share by striving to understand current and future customer needs, meeting customer requirements and exceeding customer expectations.
  2. Leadership
    Increase employee motivation towards company goals and objectives.
  3. People Involvement
    People at all levels are the essence of the organization and their full involvement enables their abilities to be effectively used to drive the organization’s success.
  4. Process Approach
    A desired result is achieved more efficiently when activities and related resources are managed as a process.
  5. Management System Approach
    Integrate and align the processes that best achieve the desired results.
  6. Continual Improvement
    Gain competitive advantages through improved company capabilities.
  7. Informed Decision Making
    Make effective decisions based on the analysis of data and information.
  8. Supplier Relationships
    Develop mutually beneficial relationships with suppliers to enhance the ability of both the organization and the supplier to create value.

At SBE we are committed to providing our customers with the highest quality of products and professional services possible. Customer feedback is very important in order for us to ensure customer satisfaction. Should you have any comments relating to the quality of any SBE product or service please direct your feedback to our Quality Department.